Since its implementation in June 2024, Viscovery’s AI image recognition system has brought remarkable changes to Korea's SO ALL TOO BAKERY. Let’s delve into the motivations behind their adoption and hear firsthand insights from their representative, Mr. Jo Joo-yong.

In NEIGHBORS BREAD, customers choose bread items from behind the glass for the staff to pick them up. It may seem unnecessary to use AI, but the bakery saw an opportunity to streamline operations with AI support.

In 2022, Heritage Hotel underwent a comprehensive upgrade of OH! PAL’s checkout equipment, swapping out outdated ECRs for iPad POS systems and integrating Viscovery AI image recognition technology. This move expedited the checkout process and reduced training time for staff.

Diners often lose their valuable break time waiting in lengthy checkout lines in employee cafeterias. To tackle this issue, a hospital cafeteria adopted AI in 2023.

Recently, OasisTime, a micro-market operator in Sendai, integrated AI into its self-checkout system to enhance the user experience and deployed it in a large, well-known department store in Sendai.

Hi Noodle, a dining brand by Haidilao in Singapore, improves its self-checkout system with AI to streamline and speed up the process.

AI image recognition is revolutionizing the bento industry by automating key processes like checkout, labeling, and quality control. This technology enhances operational efficiency and improves the consumer experience, making it a game-changer for bento businesses.

The baking industry is evolving with a focus on health, sustainability, bold flavors, and AI—reshaping both products and operations.

Generative AI is unlocking incredible opportunities for bakeries. Here are five practical ways bakeries can harness generative AI to stay ahead of the curve.

Japan’s “Sitting is Okay Project” and “AI-powered checkout systems” are redefining retail by showing how humanity and efficiency can go hand in hand.

Cloud AI and On-Premise AI each have unique pros and cons. Businesses should consider these four key factors before making a decision.

AI offers a fresh solution for unpackaged shopping by quickly recognizing multiple unpackaged items, improving checkout efficiency.

Retailers are facing numerous challenges as they integrate AI, yet they are also overcoming these challenges to develop new business models.

Physical stores are no longer just places to display and sell products. Let’s explore how Pokémon, LEGO, and Starbucks use AI and AR to enhance the shopping experience.

The concept of AI Agentic Workflow moves us beyond single AI systems, ushering in an era where multiple AI systems work together.

Generative AI is already making a significant impact in the retail industry, benefiting both business owners and consumers.

Generative AI is an AI that can “create” new content. The learning and creating process mirrors how humans learn, imitate, and then create.

Self-checkout has both pros and cons for consumers and businesses alike. Starting in 2024, some retail giants in the US even reduced its use. This article explores the rise, fall, and recent changes in self-checkout systems.