In 2022, Heritage Hotel underwent a comprehensive upgrade of OH! PAL’s checkout equipment, swapping out outdated ECRs for iPad POS systems and integrating Viscovery AI image recognition technology. This move expedited the checkout process and reduced training time for staff.

Recently, OasisTime, a micro-market operator in Sendai, integrated AI into its self-checkout system to enhance the user experience and deployed it in a large, well-known department store in Sendai.

Hi Noodle, a dining brand by Haidilao in Singapore, improves its self-checkout system with AI to streamline and speed up the process.

AI offers a fresh solution for unpackaged shopping by quickly recognizing multiple unpackaged items, improving checkout efficiency.

Retailers are facing numerous challenges as they integrate AI, yet they are also overcoming these challenges to develop new business models.

Physical stores are no longer just places to display and sell products. Let’s explore how Pokémon, LEGO, and Starbucks use AI and AR to enhance the shopping experience.

The concept of AI Agentic Workflow moves us beyond single AI systems, ushering in an era where multiple AI systems work together.

Generative AI is already making a significant impact in the retail industry, benefiting both business owners and consumers.

Generative AI is an AI that can “create” new content. The learning and creating process mirrors how humans learn, imitate, and then create.

Self-checkout has both pros and cons for consumers and businesses alike. Starting in 2024, some retail giants in the US even reduced its use. This article explores the rise, fall, and recent changes in self-checkout systems.

Diners often lose their valuable break time waiting in lengthy checkout lines in employee cafeterias. To tackle this issue, a hospital cafeteria adopted AI in 2023.

In office buildings, campuses, hospitals, and remote locations like factories and logistics centers, we can often find a space known as a micro market. This article will explore the evolution and future of micro markets.

While AI keeps reshaping various industries, humans still perform the majority of tasks, with AI serving as a supportive "AI Copilot," assisting users in completing tasks more efficiently.

Image recognition is becoming a game-changer in food service, streamlining operations and enhancing customer service.

Nowadays, among advanced technologies, image recognition has garnered increasing attention from retailers and revolutionized the industry.

From self-checkout scanning barcodes and RFID to Just Walk Out, smart carts, and AI checkout, the technologies are reshaping how we shop.

Different businesses require different types of POS software and hardware. But how do you select the perfect POS system for your business? This article will walk you through the decision-making process.