Blog
From Long Lines to Loyal Customers: How AI Won Hearts at SO ALL TOO BAKERY
Since its implementation in June 2024, Viscovery’s AI image recognition system has brought remarkable changes to Korea's SO ALL TOO BAKERY. Let’s delve into the motivations behind their adoption and hear firsthand insights from their representative, Mr. Jo Joo-yong.
Why AI Is Still Necessary When Staff Pick Bread for Customers: A Case Study of NEIGHBORS BREAD in Japan
In NEIGHBORS BREAD, customers choose bread items from behind the glass for the staff to pick them up. It may seem unnecessary to use AI, but the bakery saw an opportunity to streamline operations with AI support.
OH! PAL Bakery Café: The Digital Transformation Journey with AI
In 2022, Heritage Hotel underwent a comprehensive upgrade of OH! PAL’s checkout equipment, swapping out outdated ECRs for iPad POS systems and integrating Viscovery AI image recognition technology. This move expedited the checkout process and reduced training time for staff.
AI Checkout in a Hospital Cafeteria
Diners often lose their valuable break time waiting in lengthy checkout lines in employee cafeterias. To tackle this issue, a hospital cafeteria adopted AI in 2023.
Department Store Micromarket Innovates with AI Self-Checkout
Recently, OasisTime, a micro-market operator in Sendai, integrated AI into its self-checkout system to enhance the user experience and deployed it in a large, well-known department store in Sendai.
AI Revolutionizes Haidilao “Hi Noodle” Self-Checkout Experience
Hi Noodle, a dining brand by Haidilao in Singapore, improves its self-checkout system with AI to streamline and speed up the process.
How Generative AI Revolutionizes Bakeries: 5 Practical Applications to Stay Ahead of the Market
Generative AI is unlocking incredible opportunities for bakeries. Here are five practical ways bakeries can harness generative AI to stay ahead of the curve.
From “Sitting While Serving” to “AI Checkout,” 200 Companies Embrace Human-Centered Innovation
Japan’s “Sitting is Okay Project” and “AI-powered checkout systems” are redefining retail by showing how humanity and efficiency can go hand in hand.
Four Key Factors to Consider When Choosing Between Cloud AI and On-Premise AI
Cloud AI and On-Premise AI each have unique pros and cons. Businesses should consider these four key factors before making a decision.
From Retail to Dining: How AI Image Recognition Solves Checkout Challenges for Unpackaged Goods
AI offers a fresh solution for unpackaged shopping by quickly recognizing multiple unpackaged items, improving checkout efficiency.
Overcoming Four Key Challenges of AI Integration in Retail
Retailers are facing numerous challenges as they integrate AI, yet they are also overcoming these challenges to develop new business models.
How Pokémon, LEGO, and Starbucks Are Reimagining Retail with AI and AR
Physical stores are no longer just places to display and sell products. Let’s explore how Pokémon, LEGO, and Starbucks use AI and AR to enhance the shopping experience.
AI Agentic Workflow: A New Era of Smarter, More Collaborative AI
The concept of AI Agentic Workflow moves us beyond single AI systems, ushering in an era where multiple AI systems work together.
Four Innovative Applications of Generative AI in Retail
Generative AI is already making a significant impact in the retail industry, benefiting both business owners and consumers.
Generative AI: The Magic of Teaching Machines to Create
Generative AI is an AI that can “create” new content. The learning and creating process mirrors how humans learn, imitate, and then create.
From Concept to Convenience: The Evolution of Self-Checkout
Self-checkout has both pros and cons for consumers and businesses alike. Starting in 2024, some retail giants in the US even reduced its use. This article explores the rise, fall, and recent changes in self-checkout systems.
The Evolution and Future of Micro Markets
In office buildings, campuses, hospitals, and remote locations like factories and logistics centers, we can often find a space known as a micro market. This article will explore the evolution and future of micro markets.